Reference

How yesb2 Handles Your Personal Information

Your account data, wallet activity and device information are handled with clear rules — what we collect, why we collect it, and how you can request changes or deletion.

Account Data ProtectionbKash & Nagad Payment PrivacyCookie ControlsData Deletion Requests

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency around your data are not optional extras — they are part of how the account system works. Here is what we do in practice across the four areas that matter most to your privacy.

Account Security

Login sessions use OTP verification tied to your registered mobile number. We flag unusual access patterns and can lock an account pending your confirmation before any withdrawal is processed.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner on your first visit.

Data Retention

Active account data is kept while your account is open. After closure, records are held for the period required under applicable rules for your region, then deleted or anonymised.

Requesting Changes

Write to us via live chat or email with your account username. We aim to acknowledge data requests promptly and will confirm the outcome once the review is complete.

What This Privacy Policy Covers

yesb2 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it — your registration details, the payment methods you connect (bKash, Nagad, Rocket), your session activity and device identifiers. We use this data to process deposits and withdrawals, verify your identity, and

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keep your account secure. We do not sell your personal data to third parties. Payment data tied to bKash, Nagad and Rocket transactions is handled in line with those providers' own security standards and is never stored in plain text on our side. We retain account
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records for as long as your account is active and for a period after closure as required by applicable rules — the exact duration depends on the jurisdiction governing your access. If you are in Bangladesh, availability of this service and the data rules that apply
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to you depend on local law and eligible regions. You have the right to ask what data we hold, request corrections, or ask us to delete your account information where permitted. To exercise any of these rights, reach our support team through the contact paths listed
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on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct or remove the personal data we hold on your account, use any of the contact paths below. Our support team handles data requests alongside general account queries — include your registered account details so we can locate your record quickly.

Live Chat Open the chat widget from any page on yesb2. Describe your data request and our team will confirm receipt and next steps.

Email Support Send your data access or deletion request to our support address. Include your account username and the specific data you are asking about.

Account Settings Some data corrections — display name, contact number — can be made directly inside your account settings without contacting support.

Common Questions About Your Privacy on yesb2

These are the questions we hear most often about how personal data works on this platform. If your question is not here, reach us through live chat.

We collect your registration details, contact number, device identifiers and the payment method references you add — such as your bKash or Nagad account number — to process transactions and verify your identity.

Payment references are stored in encrypted form. Full wallet credentials are never held on our side — transactions are processed through the payment provider's own secure channel.

Yes. Contact support via live chat or email with your account username and a data access request. We will confirm what records we hold and share them in a readable format where permitted.

Send a deletion request through live chat or email. We will close your account and remove personal data subject to any retention period required under the rules applicable to your region.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad and Rocket to complete transactions, and with fraud-prevention services to protect your account.

The policy covers all registered accounts. Whether you can access yesb2 and which specific data rules apply to you depends on your local law and eligible regions — check your local regulations before registering.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Appyesb2 App

How yesb2 Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookie Controls

Data Retention

Requesting Changes

Reach Us About Your Data

Common Questions About Your Privacy on yesb2

01 What personal data does yesb2 collect when I open an account?

02 Is my bKash or Nagad payment information stored on yesb2's servers?

03 Can I request a copy of the data yesb2 holds on my account?

04 How do I ask yesb2 to delete my personal data?

05 Does yesb2 share my data with third parties?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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